Business to... everyone!

Versatility is key in developing an e-Commerce platform for Dynamics NAV and AX

Result: it supports all kinds of scenarios and use cases standardly, out-of-the box, B2C and B2B. These scenarios can also be combined within one store: B2X.

B2B e-Commerce

In B2B configuration, Sana Commerce supports sales forces by allowing customers, sales representatives and distributors place orders in the system. They get their own customer specific pricing and get instant access to inventory and stock information. Customers can find their order and billing history or the status of a return, without calling you to check on your system. Orders are always taken, payment follows the common process.

Sales representatives can login as well and process the orders they collected over the day. After login, they simply impersonate the customers of their choice, after which they can place orders or review pending orders nad the order history. Besides, prospects can be created and orders (quotes) can be placed as easily.

The Sana Commerce iPad app adds the freedom of mobile order taking to this B2B scenario. The app delivers the same sales agent support, adding the multi touch usability of a tablet.

It goes without saying that the business-to-business setup is most often combined with the real-time connector for NAV or AX, connecting Sana Commerce seamlessly with Dynamics NAV or Dynamics AX.