Support

Documentation and online help

Manuals, technical references and end-user documentation can be found on our online help area on help.sana-software.com.

FAQ

Check this site's Frequently Asked Questions section to see if you question is answered there.

Software download and license keys

The Sana Community, which can be found on community.sana-software.com, is the place where our software can be downloaded. To activate the software, a license key is required which can ordered as well on the Community.
(partners only)

Issue tracker and technical support

Software issues can be reported on our online issue tracker, which can be found on support.sana-software.com. (partners only)

Furthermore, for technical support you can contact us by phone
(+31 10 243 6030) or by e-mail, using the following addresses;

• commercesupport@sana-software.com for Sana Commerce.
• learningsupport@sana-software.com for questions about EasyGenerator and Sana Learning Portal.
• sitessupport@sana-software.com for support on Sana Sites.